Shipping policy
BODON delivers exclusively to all 50 U.S. states, including Alaska, Hawaii, and Puerto Rico. We do not currently offer international delivery.
Processing Time
Every order is prepared within 1–3 business days (Monday through Friday, excluding public holidays). As soon as your order leaves our facility, a confirmation email containing tracking details will be sent to you.
Shipping Options
- Standard (7-14 business days): $15
Delivery windows are estimates presented in business days, which exclude weekends and holidays. Every shipment comes with tracking information.
Order Tracking
After your order has been dispatched, a tracking number will be emailed to you. You can follow your package's journey directly on the carrier's website (USPS, UPS, FedEx, or whichever carrier is assigned).
Delays
We make every effort to deliver within the estimated timeframes, but occasionally deliveries may be delayed due to carrier problems, severe weather, or an unusually high volume of orders. If your order takes significantly longer than expected, please reach out to us at support@bodon.shop and we will contact the carrier to look into it.
Incorrect Address
At checkout, kindly verify that your shipping address is correct. If a package is shipped to an address that was incorrectly entered by the customer, we cannot be held responsible. Should you notice an error, get in touch with us right away and we will do our best to correct the address prior to dispatch.
Lost or Damaged Packages
If your package goes missing during transit or arrives damaged, please notify us within 48 hours of the delivery date (or the expected delivery date) by emailing support@bodon.shop. We will collaborate with the carrier to find a solution and, when appropriate, arrange for a replacement or refund.